Add MobilityArena as a preferred source on Google
O2 is a telecommunications service provider In the United Kingdom and is one of the UK’s biggest mobile phone providers. O2 was founded on the 7th of January,1985 and offers 4G coverage to around 99% of the UK’s population. They also offer 5G and their ‘pay as you go’ plan seems to be quite popular. How good is O2’s phone service? Here’s our round-up of different reviews that will help you decide for yourself.
O2 Phone Service Reviews On Trustpilot
Trustpilot was the first site I visited and the site had an overall star review rating of 1.3 stars out of 5 stars. There were a decent amount of good reviews and a lot of them were similar. A lot of the reviews were about the company’s customer service agents and employees who were helpful, friendly and polite.
Some customers expressed their happiness with O2’s good coverage and signal. Those customers mentioned that there is always a signal and they don’t experience dropped calls. Another thing some customers were happy about was that O2 is one of the service providers that still has free EU roaming. Here are a few of the good reviews:
•My experience with the 02 store in Peterborough, Queensgate, was fantastic. Everyone presented themselves in a calm and friendly manner, and I felt welcome to ask any questions. The service I received was above and beyond, I am really grateful particularly to Shakk who went out of his way to provide me with the detailed information on the contract I wanted to upgrade to- but also in transferring data from my old phone. The Peterborough 02 team provided an excellent service for me and I’d recommend this company to all.
•O2 and of course Virgin are one of the great companies that have kept free EU roaming! As long as you keep EU roaming going, I can see you potentially driving all these greedy networks like 3, Vodafone, EE, Voxi and Tesco (to date) out of business. How on earth they can expect to keep customers in the future is just beyond me. They’re just taking advantage of Brexit as they aren’t bound by EU law anymore. Nothing but corporate greed!
Keep it up o2! Providing you continue offering free EU roaming, all these other greedy networks are fast going to be losing customers and potentially go bust. Your gain is their loss!!!
•Used to love Three UK, but I moved to O2 and now I am in love. You can use your phone all over London with no dropping of calls plus the battery. My phone lasts twice as long and three come to o2.
Now, on to the bad reviews, a good amount of the bad reviews spoke about poor signal strength and data coverage. A customer mentioned in his/her review that he/she had not had data coverage for over 36 days which led to her rating. A customer also complained about delivery issues because he never received his orders from O2. There were also a few customers who wrote about how rude some customer service agents were to them. Here are some of the bad reviews:
•If you live or work around Luton town centre and are thinking of switching to o2 mobile think twice before switching. Unless you are connected to a WIFI you will not be able to download a simple picture or open an App. Signal strength is very poor.
Also o2 customer service is extremely poor. Having made so many complaints about the poor signal, including in writing, I never got any acknowledgement or reply in response to my complaint.
o2 is just interested in taking your money.
•Their customer service is appalling. I spent 90 mins trying to find out why they had overcharged me £70. They couldn’t tell me and just said someone will call me back in 7-10 days. Payment goes out in 5 days.
Will look at changing to another provider.
•Personally minus 10 absolutely disgusting service all round, would not recommend dealing with their robotic customer service reps Doh. No data coverage for over 36 days now. You’re really playing with people’s lives, S. As a physically and mentally disabled person I rely on data coverage for ordering medication etc,medical video appointments all of which I have not been able to do due to crappy excuses,from you so called customer CARE service. Thank heaven for free pub wifi.
(Source)
O2 Phone Service Reviews On Reviews.io Site
The Review.io site had an overall star review rating of 1.6 stars out of 5 stars. There were very few good reviews so here are a few of the good reviews I found:
•Fabulous customer service at the Blackburn O2 shop today. Thank you Issy for your excellent knowledge, understanding and support .Definitely would recommend Issy for anything related to mobile phones.A very happy customer.
•Have not managed to use my phone yet as I need a friend to set it up for me as I am useless with technology. Called customer service last Friday to order my upgrade. The poor lady who answered me was so helpful I couldn’t thank her enough. I was on the phone for two and a half hours and she was so patient with me not once huffing or puffing as I had no idea what to do.
Her name was SAVINA. which I have made a point of putting capitals in the hope she gets some recognition for her superb work and tolerance of me, she was also SCOTTISH. If you get to to read this SAVINA and remember me (the lady with the brain damage) I can’t express enough how much I appreciated your help and you are not just a voice behind a phone.
•Moved to Cellnet back in 1994. I have tried and moved to many other mobile network providers over the years. I now always buy my own mobile phone and get a 12 month sim only deal 30GB data, unlimited minutes & unlimited texts for £8 per month. I always set up a spend cap, premium rate bars and limits on my account to stop any nasty surprises on my monthly bill. It would be fantastic if bars could be turned on or off in the My O2 app please. Thank you.
There were a lot of complaints about poor phone signal and coverage. There were even more complaints about billing issues. A lot of customers complained about being overcharged by the company. Some of the customers mentioned they were being charged for another person’s bills and when they complained to the customer service agents, no solution was rendered. Here are some of the bad reviews:
•Literally the worst network in the world. Daily connection issues, daily poor phone signal. Even after 3 months of cancelling my contract they sent me bills. Don’t even think about going with them. They offered me a free 12 month contract and I still refused. I wouldn’t be with them if they paid me.
•I just started a new contract with my old number after one week my phone was cut off and my old number is lost. I have been calling them every day for the last 10 days to give my number back but I’m still waiting, my number is important to me,I didn’t see anybody care. advice get out stay out from 02….
•I went abroad on holiday, my phone bill is normally £20 a month, they have now billed me £103 because I left the country and used my phone maybe 6 times. I contacted O2 after being a loyal customer for over 15yrs and they really couldn’t care less, practically laughed at me. I’m leaving O2 due to this experience with them.
(Source)
O2 Phone Service Reviews: Last Words
After reading through the numerous reviews, I would say I have mixed feelings about O2 so I’ll leave it to you guys to decide if you want to use O2’s services. After all, no company is perfect and it seems like O2 has a lot of improvements to make.
- Don’t miss our mobile phone reviews .
- Follow our news on Google News .
- Join our WhatsApp Group , to be notified of the most important articles and deals,
- Follow us on Instagram , Facebook , Twitter , and YouTube .
Author:Dun
Dun enjoys reading and writing, and is always on her smartphone. She currently uses a Google Pixel 3.
Add MobilityArena as a preferred source on Google
The OnePlus N200 5G is a budget OnePlus smartphone aimed at users who do not want to spend a fortune on much more expensive models. The features that the N200 offer make it one of the best budget phones out there in the market. The device has a 6.5″ Full HD+ display. It has a 13, 2, and 2 MP main camera setup, a 16 MP selfie camera, and a large 5,000mAh battery that gives you lots of battery life.
The processor on the N200 5G is the Qualcomm Snapdragon 480. It also has 4GB of RAM and 64/128GB of internal storage. The chipset on this device is not meant for heavy gaming or multitasking. The N200 5G also offers a 90 Hz display rate as well as up to 18W fast charging. Which is why it is a great idea to know what to do to make the OnePlus N200 5G run faster and perform better.
If, for some time, you have been looking to make your OnePlus N200 5G run faster and smoother than it has, or you are having problems with your device lagging, here are some easy steps you can follow to make that possible.
Make OnePlus N200 5G faster: Delete Unused apps
Any smartphone user would love to have all their desired apps installed. This might lead to large amounts of apps piling up on the device, over time. It is important to form a habit of uninstalling unused apps and games. Having lots of these apps will hinder and slow down the performance of your OnePlus N200 5G.
Especially when you have some of them running in the background. They also become so many and have so much data on each one of them, that there is barely any storage space left for your device to run as smoothly as you may have liked.
Make OnePlus N200 5G faster: Clear App Cache
Cleaning the cache of the app on your OnePlus N200 5G is important in terms of sending up your phone. Clearing the cache of an app can make that particular app run faster and smoother than it did before, and reduce possible lag. Clearing cache is also very important for entry-level devices too to help them improve their performance. As they are not as powerful as high-end devices. You can clear the cache of any app by long pressing the app icon, selecting App info , and then Storage . There will be an option to Clear the cache . Select that and you’re good to go.
Make OnePlus N200 5G faster: Install software Updates
It is important to keep your OnePlus N200 5G up to date. This is because, with every new update, there might be security enhancements (which are crucial) but there might also be performance improvements added to the update that can make your overall experience, and device speed, better.
Make OnePlus N200 5G faster: Restart your Device
It is well known that any device can perform faster and better simply off of a restart. The same holds for the OnePlus N200 5G. Doing this should address most of the performance issues, as it deletes temporary files to speed up the phone and clears the phone’s memory.
Make OnePlus N200 5G faster: Use the Lite Version applications
Lite versions of apps are the shortened versions of these said apps. Apps Tit Tok, Facebook, e.t.c. The lite versions are usually limited in comparison to the actual applications and don’t offer as many features. These lightweight apps, that do not work your device as hard as the main ones, are designed for entry-level smartphones and designed for users who want to keep their apps simple or use something simple. They help boost the performance of your device and lower your data and charges.
Make OnePlus N200 5G faster with a Hard Reset
If you are looking for a simple method that will help you to make your OnePlus N200 5G run faster, it may be the most effective. If you do a hard reset on your OnePlus N200 5G, then all the phone data will be deleted, and the phone’s storage will be clean. At the same time, the random-access memory of your OnePlus N200 5G will start working like new again. However, you need to back up all the data before performing a hard reset.
Follow every one of these steps and you just might get the kind of performance that you desire from your smartphone.
- Don’t miss our mobile phone reviews .
- Follow our news on Google News .
- Join our WhatsApp Group , to be notified of the most important articles and deals,
- Follow us on Instagram , Facebook , Twitter , and YouTube .
Author:Flamez
Flamez loves basketball, art, gadgets and cars.
