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The PhoneSoap 3 UV safely sanitizes your phone by blasting away bacteria with UV-C light while simultaneously charging it. The official claim by the manufacturer is that the UV-C light kills up to 99.99% of the bacteria living on your phone and it uses a dual universal cell phone charger.
PhoneSoap 3 UV cell phone sanitizer reviews
Some customers claimed it is very comfortable and easy to use especially for doctors and nurses who have to be germ free at work. A few customers were happy that the company replaced their broken cell phone sanitizer for free after complaining. Here’s some of the good reviews:
•It’s a little price but at least I know it’s working. I originally bought a cheaper non-name brand that had an obnoxiously loud alarm on it when it was finished sanitizing. This has no noise at all. Also there are so many confusing things out there saying that the cheaper ones out there don’t work because they have a different type of UV light and so you never know if it’s actually working or not. I bought this one because it was on a shark tank and I know that they would have gone through rigorous testing to prove to the sharks that it actually does work before they would have invested in it. So like I said, it’s expensive but it’s the only one out there that I’m confident works and nowadays you really can’t put a price on your health and well being. I need to make sure that what I’m using is actually sanitizing.
•I bought this in the early days of Covid-19 and use it whenever I go out. I can put my wallet in it, my phone, my keys, and even my mask (though not all at once). Open and close it to turn it on. It runs for about 10 min. and your item comes out with a slight static smell.
I had an issue with the top-side light not functioning, sent it to the company who fixed it and sent it back within about a week– free of charge. Very happy with the purchase, function, and company’s customer service.
•I’m a nurse that works in a setting that definitely exposes my stuff, especially my phone to germs. It’s inevitable that my phone will come across some type of germ when I’m working, regardless how many times I wipe it down with an alcohol pad or cavi wipe. It makes me feel at ease knowing that I can put this in the phone soap to eliminate 99% of any bacteria it houses (based on reviews and scientific photos.
Now on to the bad reviews, there were a lot of complaints about the sanitizer not working properly after a few days, months and years. And some even mentioned that they got a new one and the same thing still happened. The cell phone sanitizer doesn’t appear to be quite durable. There were also complaints about the light bulbs, apparently after a few tries the light bulb dies. Some customers also wrote that it takes time for the device to come on, they had to keep putting it on and off and pulling the plug before the device works. A few customers mentioned that the cell phone sanitizer is expensive and it has an odd smell after the phone has been cleaned and is out of the sanitizer. Here’s a few of the reviews:
•I bought three of these ones for my office and one for my home and one for my friend and so far two out of the three have completely died after just a couple of months use. I pulled one apart and completely rewired it. Seems to be working OK now but the product suffers from a very poor product engineering using very sub standard material and overhyped product reviews. It’s a great idea it really needs to be out there but this thing is a junk pile.
•Items appear used. It is covered with fingerprints inside and out. A rubber foot (1 of 4) from the bottom of the unit was missing. I found it stuck to an inner plastic wrapper accompanied by an extra (5th) rubber foot. It looks as if it has been repaired and repackaged. This is not the new unit I ordered.
•This broke after a couple months. UV light comes off and on during use. Many times I can’t get it to turn on at all. Very disappointed in its reliability.
(Source)
Phonesoap 3 UV cellphone sanitizer review on Bestbuy website
•This product is one of those “take it on faith” products. I just have to assume it is doing the job as I have no way to prove it; BUT I use it anyway for phones, rings, pens, retainers, toothbrush heads, wallet, anything that will fit inside. Great concept, convenient and easy to use.
•I bought the unit in 2020. Everything worked great, no issues. About 2 months ago, the light stopped working. I looked up the warranty, and found it came with a lifetime warranty on light bulbs. So, I contacted phoneSoap. Their customer service (Daphne) was awesome and provided detailed instruction on how to obtain the warranty service. Now I have a working phoneSoap again with no cost to me. Great product! great service!! Love it!!!
•I bought this for Christmas 2020 for my hubby. He was so excited for this and uses it every time he needs to. Advice, don’t put your phone case or anything with plastic inside (no binkies!) because it definitely smells like melting plastic. Overtime, it would harm plastic items.
Moving onto the bad reviews, most of the reviews complained about the same thing so there isn’t much to talk about. The major complaints were about the durability of the cell phone sanitizer itself and the durability of the light bulbs. A lot of customers complained that after a few uses or months, the light or sanitizer just stopped working and some of them claimed they replaced it with a new one but the same thing kept happening. Even though the light bulbs have a lifetime warranty, its not quite convenient to keep requesting one every month. There were also a few complaints about the sanitizer not having an on/off button. Some customers said that they had to wait for it to finish even if they were in a rush because if you take the phone out before the time it would still continue to clean which wastes electricity. Here’s some of the reviews:
•I would not recommend it. This is an expensive phone cleaner that should work for more than 16 months. When it did work you had to position your phone perfectly for the lid to close when your phone is in a protective case. Don’t waste your money.
•Bought this for my husband Christmas 2020, unfortunately it didn’t even make it a year (maybe 6 mo.) before the top light stopped working. Very disappointed. Wouldn’t recommend it.
•Product does not work. Sanitizing indicator light turns off the minute the phone enters the chamber. Could not get through to someone for support.
(Source)
Last Words
After reading through a lot of reviews on different sites, it seems like the Phonesoap 3 uv cell phone sanitizer is a good product, but not a very durable one.
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Author:Dun
Dun enjoys reading and writing, and is always on her smartphone. She currently uses a Google Pixel 3.
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MetroPCS is a prepaid wireless service that offers no-contract cell phones. MetroPCS is the sixth largest telecommunications network in the United States and offers customers up-to-date CDMA technology and services including nationwide calls, text, and data through T-Mobile’s networks. MetroPCS plan pricing ranges anywhere between $30-$60. MetroPCS offers four simple, straightforward 4G LTE data plans for customers.
MetroPCS phone service reviews on Trustpilot
The Trustpilot site had an overall star review rating of 1.6 stars out of 5 stars. There were not a lot of good reviews on this site but let’s go through the ones I found. Most of the good reviews were mostly about customers’ experience with some customer service agents. Some mentioned names and sang their praises calling them friendly, helpful and professional. Some customers also spoke about the company’s good phone signal which rarely had lags and their good billing system. Here’s some of the good reviews:
•I walked into the MetroPCS store in Leavenworth Kansas, upset about my phone and walked out a very very satisfied customer. The team there, Jacklyn, Nancy & Caleb are absolutely wonderful and professional. I’d recommend them and that store to anyone. Thank you again. Veronica Thomas
•My go to location is Milford, OH. Each time I have visited the store, I’ve had the opportunity to be served by a gentleman named Mike. He has always taken the time to assist with services, products and tech support. Never had become impatient with my many questions. It’s nice to be greeted by someone like Mike, who was welcoming and willing to help. No matter how much time it took. Thank you for being there and for your great service.
Now on to the bad reviews, there were some complaints about language barriers in customer service. Not all the agents speak english which has caused some misunderstanding and issues for customers. A few customers also said customer service is poor and unreliable. Some customers also mentioned that they had dropped calls, poor signal, poor internet service and payment issues. A few customers seemed to have problems with sending and receiving their text messages and also troubleshooting and network connection problems. A few customers also mentioned that some of the phones they purchased were defective and had some issues. Here’s some of the reviews:
•Horrible Customer Service. They employ people who aren’t trained and are unable to even help with processing payments. Took me two days of trying to pay my bill through their App. When that didn’t work I called customer service. And that was unacceptable, they haven’t a clue. Finally after many calls, no supervisor available…I was told they were merging systems and that’s why my payment wasn’t going through Could’ve saved me the Hassel & just told me.
•This is the absolute worst most unreliable service I have ever used and as soon as my month is up am out of here I cannot believe the unreliability especially in today’s times there is flat out no excuse for such a crappy service my calls and internet constantly drop on a regular basis and it’s every single day something goes wrong it’s pathetic I’m over it stay away if I was you.
•My 5G phone began having network connection problems after 2 months. After calling 611 for troubleshooting help 6 times and talking to reps in another country, I’m still stuck with a bad phone that doesn’t make calls half of the time. They sure like to apologize a lot though and pretend they’re empathetic. Saying that their service is useless is an understatement.
MetroPCS phone service reviews on ConsumerAffairs website
The ConsumerAffairs website had an overall star review rating of 3.7 stars out of 5 stars. A lot of the good reviews were mostly about customers’ experience with some customer service agents. Some mentioned names and sang their praises calling them helpful and professional. Some customers also mentioned how great, easy to use and durable their products are. Customers are happy with the great deals, promos and excellent wireless coverage MetroPCS provides. Here’s a few reviews:
•I went to Metro PCS at plaza Mexico 3200 mulford ave lynwood ca 90262 employee id was **. I was very satisfied with her professional demeanor. She was very friendly and very helpful. Very good customer service. I will gladly return to that store anytime and I will highly recommend that location.
•Metro is a good mobile phone company. I have had less problems with them compared to other mobile phone plans. A little expensive but worth it. Their products are great, durable, and easy to use. You get instructions in your phone box. They have their own website for bill paying, music and even one to let you know about all the great deals and promos.
•I went into my MetroPCS in New Britain CT to look into a new phone because mine was 2 years old and on its last leg. When I went in I was greeted by a young woman and then her trainer. Their names were Marilee and Kimberly. The young woman in training was the first to get me and show me all of my options for a new phone. I didn’t even realize she was in training because she greeted me with a professional manner, which really impressed me. Once had my phone and extras picked out that is when the trainer came into the picture and went thru everything with both of us again in s very professional manner.
Now on to the bad reviews, there were a lot of complaints about MetroPCS charging extra money you don’t owe them or charging more than they should. A lot of customers were very angry and some claimed they reported the company. Some customers complained about dropped calls, poor cell reception and poor quality phones. Some customers also complained that some of the customer service agents don’t speak English and a few of them were rude and unprofessional. There were also a few customers who mentioned that the phones they purchased were not properly working and they had missing calls and major payment problems. Here’s a few of the bad reviews:
•I have a big problem with MetroPCS, keep getting dropped calls on my Wi-Fi, I’ve called MetroPCS about the program a half dozen times, they haven’t done anything to help me, they said they were going to switch cell towers, they told me tech support was supposed to email me, they never did, they say I’m sorry a lot, but they don’t do anything to fix the problem, I still have a problem with dropped calls, this has been going on for over 6 months, and they haven’t done nothing to solve the problem, I used to think that MetroPCS was a decent company, I’ve been with them for 3 years, but now I’m on the verge of changing my mind, as well as maybe looking for a new cell phone carrier.
•No disrespect by far but there’s no English speaking person ever when I call, they hang up in your face no matter how nice you are if you request a sup. If they don’t hang up they’ll keep you on hold with horrible music until you hang up. It’s a mess. Even though it’s cheap I’d rather take my 5 phone family plan elsewhere. It’s that bad with Metro PCS and getting worse.
•I made a payment and the money was taken from my account and it’s been 5 days since my phone has been suspended. I spoke to three supervisors and nobody could offer a solution. Each time I wasted one hour with them, the cell reception is horrible, customer service is horrible. The website freezes and payment problems, sometimes you have to log in ten times to finally get it to work, and the prices are very beatable!!
Last Words
After reading through a lot of reviews on different sites, it seems that MetroPCS has a lot of work to do to satisfy their customers.
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Author:Dun
Dun enjoys reading and writing, and is always on her smartphone. She currently uses a Google Pixel 3.
