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How good is the Vodafone UK phone service? Here’s our round-up of different reviews that will help you decide for yourself.

Vodafone UK is a mobile network based in the United Kingdom. They provide wireless telecommunication services to customers. Vodafone UK was launched on the 1st of January 1985 and is headquartered in Newbury, Berkshire, England, UK. It was the first cellular network to launch in the UK.

Vodafone UK Phone Service reviews - 1

Vodafone UK Phone Service reviews on Trustpilot

Trustpilot was the first site that I visited. The site had a 1.3 overall star rating on all the reviews. There were some good reviews on this site. A lot of the praises were directed to their customer service and phone plans. Some customers mentioned the names of the employees who were helpful and friendly to them.. Here’s what a customer had to say about Vodafone UK phone service:

•I’ve read some really bad reviews about Vodafone customer service and how the company is tryna scam, but I recently had a pretty good and reassuring experience with them so far. They were prompt in responding, they were reassuring and very helpful with me wanting to cancel my phone contract and didn’t try to upsell anything.

•I have been a Vodafone customer for 14 years and have had some highs and lows with them, recently it was at a bit of a low for various reasons but after chatting with Annika via the online chat and getting a very good 24mth contract that should see me through this cost of living crisis with minimal impact to my wallet. I just want to say to Vodafone that you need more people like Annika and you’ll start to see your star rating rise. And as a bonus I recently won a crate of expensive IPA beers via their Very Me scheme so my faith is restored in Vodafone.

Now, let’s talk about the not so good reviews. Although a lot of customers praised their customer service, some of them were not happy with the customer service that they were getting. There were some complaints about their poor signal, unnecessary increase in bills, issues with the app and dropped calls. There were also a few complaints about the cancellation process. Here’s a few of the bad reviews:

•After over 2 hours, being passed to various incorrect departments, and then being told that I somehow don’t have permission to cancel my own account even though I am the sole person on the account, I am left in tears. The way they treat their customers is embarrassing and disgusting. Please, stay away from this company. There are other cheap options out there that will actually treat you with some level of respect. Edit: they gave me a fake email address to submit a complaint to. What an absolute joke of a company.

•I took out a broadband deal with them which promised a free tablet. I have called them on the phone and they have promised me a code will be sent out but they never do it, I have been waiting over two months for the code. it’s only a tablet device but come on….. honor it.

•I’d give zero stars if I could. WORST customer service in the world and the app is always down. If anybody has a way of getting out of a contract without paying penalties, I’d love to know!

(Source)

Vodafone UK Phone Service reviews on io

The next site I visited was reviews.io and let me just say this, more than 80% of the reviews were bad reviews. The site had an overall star review rating of 1.2 stars out of 5 stars. I had to scroll for a while before I found a good review and there were very few. Here are the good reviews I found:

•I upgraded my phone a few days ago in the Vodafone shop in Sutton, Surrey. I was served by a lovely guy called Josh who was very helpful and patient in helping me choose a phone. Unfortunately their computer system started causing problems just as I went to pay the extra. The shop was due to close but both Josh and a technical advisor called Sam, who I think is also the manager, stayed late in order to get the problem sorted out. They managed to do it in the end but it took them approx 40 mins. Both were brilliant in sorting out the problem. I took the phone back the next day to have my data transferred over by another member of staff who was efficient and very helpful. Have to say the service I received was very good.

•Excellent network with strong signal and reasonable prices.

•The service provided is intermittent at best in my last two years as a customer. They have been a let down in terms of providing the service they advertise however they did compensate Me for my loss adequately so it’s a middle score.

•This is the most useful disgusting company I’ve ever dealt with there customer service is rubbish, they just steal from their customer, I called them to report there is no signal in my area instead of fixing the problem they offer £10 to shut me up and they don’t want to cancel my contract so i can buy a different sim card, don’t try to use the Complain service as is the same nothing will help, I don’t advise no one to buy or to use vodafone at all 💩.

•Horrendous, non existent customer service! Call centre, online chat, twitter account, stores ALL completely incompetent, queue for an age outside in the rain, when you try to phone the store the number isn’t even switched on. Don’t bother with Vodafone, go with someone else…….ANYONE else!! They have a very long way to go in terms of their customer service, I definitely won’t be a returning customer.”

•I strongly suggest you avoid any dealings with Vodafone (incredibly awful company). Provided a WIFI router that doesn’t work, followed by over 25 hours of call time over various ‘WiFi experts’ with no tangible outcome and then asked to pay near 300 pounds in cancellation fees. Disgraceful scummy company, stay away

(Source)

Last Words

After reading through the numerous reviews, I would say you should look for another cell phone service to use. The mention of false promotions and the billing issues were recurring statements in all the sites I visited and I personally don’t think it’s worth finding out. If you still want to use Vodafone UK phone service after reading this article, please do. After all, no company is perfect, but it seems like Vodafone UK has a lot of improvements to make.

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Author:Dun

Dun enjoys reading and writing, and is always on her smartphone. She currently uses a Google Pixel 3.

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Whenever we think of international phone calls from the US, our minds are barraged with images of costly phone invoices. However, breaking your bank to make international calls is unnecessary. It can even be free in some cases.

It doesn’t matter if you are visiting the US for a few days or are a US citizen; you can make cheap international phone calls from the US. But how? 🤔

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In this article you’ll learn the best three ways to make cheap international calls from the United State to other countries. Read it till the end and find out a bonus tip too. Let’s get started!

How to Make Cheap International Calls from the US?

Here’re three simple ways to make inexpensive international calls from US to oversees.

1. With cloud-based virtual phone numbers

Let’s understand cloud-based virtual phone numbers and see how you can use them to make cheap international phone calls from the US.

Cloud-based virtual phone numbers are independent phone numbers, not linked to any SIM cards or conventional cellular networks. These phone numbers use internet connectivity to establish phone connections instead of traditional network coverages and sturdy copper-wired telephone lines.

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The important aspect of virtual phone numbers is they do not require dedicated devices, mobile phones, or other phone systems. Even you can host unlimited phone numbers from a single account in an app, and the app works on all digital devices.

Enough about virtual phone numbers.

Let us focus on how you can make cheap international calls from the US using these phone numbers.

Let us understand it through an example; if you are in the US for a business trip and have to frequently make international calls back to your country ( say Australia ). It will cost you more if you opt for a regular phone call from the US to Australia.

In such a case, you can buy cheap virtual phone number from Australia in the US. You can make and receive calls from that virtual number to and from Australia, which will also localize your phone calls internationally and the incurred charges.

You do the math here. Which will assist you in saving money more, international calls with roaming charges or localized virtual phone numbers for international calls.

Using virtual phone numbers to make cheap international phone calls also comes with ( its own ) pros and cons, which we shall discuss in the section below.

Pros

  1. These calls are cost-efficient . You can communicate with each other for low call charges.
  2. You can set up toll-free numbers to let people reach you for free.
  3. Of course, the security and privacy aspect – mitigate the theft and abuse of your personal details.
  4. VoIP numbers deliver quality and consistency in all sorts of communication.
  5. During international calls, you can relish advanced features like recording, routing, monitoring, and analytics, voicemail drop.
  6. Device compatibility – use virtual phone numbers on all digital devices like mobile phones, laptops , tabs, desktops, etc.

Cons

  1. You require stable internet connectivity. These calls may not be possible in the remotest of places in the US.
  2. In the case of emergencies, you cannot track call locations, lost mobile phones, etc.
  3. In rare cases, the cost of VoIP numbers in certain countries may be expensive.

2. With International SIM Cards

Same as above, we shall first understand what an international SIM card is and jump right into how it helps to make cheap international calls from the US.

International SIM cards are nothing out of the ordinary. These are regular SIM cards but facilitate you with a phone number that can be used internationally.

For instance, you are an Australian business person traveling to the US. You should purchase a new US phone number at the Airport or depend on a free Wi-Fi connection to make calls.

Free Wi-Fi connection might not be available everywhere you go, so you have to go through the trouble of purchasing a new US phone number.

Under an international SIM card to Make Cheap International Calls from the US. - 4

You can easily avoid this situation with an international SIM card. You could land on US soil and make phone calls instantly. But how does it help you make cheap international phone calls?

These international SIM cards assist you in saving money up to 90% on international roaming charges. And in some countries, you won’t be charged for inbound calls.

Reducing roaming charges makes international phone calls from the US cheap, effortless, and, more importantly, time-saving.

Now, let us go through some pointers on the Pros and Cons of the international SIM card.

Pros

  1. Saving money up to 90% on international roaming charges compared to local numbers.
  2. Eliminate the troubles of purchasing new numbers while visiting the US.
  3. Use the international number not only in the US but everywhere you go ( around the globe ).
  4. Eliminate Wi-Fi connection dependency and access internet connectivity wherever you go as long as you have credits ( balance ) on your global SIM card.
  5. Versatility – you can use it to make calls from someone else’s phone if your phone is dead.

Cons

  1. The availability of international SIM cards can be a problem. All service providers might not provide you these SIMs.

  2. You might have to make a lofty upfront payment despite on-call cost savings.

  3. Getting Bulk International Voice Calling Packages

Now, let us understand the bulk international voice calling packages and how they assist you in making cheap international phone calls from the US.

Bulk International Voice Calling Packages are simply tailored services provided by your phone service providers. These packages cannot be ordered by users and aren’t explicitly designed to focus on a single user’s usage.

Vendors can design plans and packages ranging from small data packages to huge international calling packages with variable prices. It is essential to understand that these packages vary from vendor to vendor.

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However, these packages can help you save a considerable amount if you frequently make lengthy international calls. Regular international calls will charge you more with roaming, but you can mitigate this issue using calling packages.

Let us look at this example; if it costs you a dollar per minute on regular international calls. If you talk for 30 minutes, you spend $30. Now, calling packages can provide you with a 30 minutes international calling package for $9. Here, you saved $21 on a half an hour call.

You should also remember that these packages come with deadlines, which expire on the deadline. And more importantly, on special occasions like holidays and festivals.

These calling packages can help you make cheap international calls and save a lot in the long run . These features and services suit a permanent US settler who needs to communicate with customers and associates in other countries.

Everything comes with its black and white sides; Bulk International Voice Calling Packages are no exception. Let us go through its pros and cons.

Pros

  1. Cheaper international calling rates than regular international calling rates.
  2. Numerous options to choose from; select that meets your calling requirements.
  3. Considerable savings on international calling in the long run.
  4. These packages come with bonus packages providing you free minutes or data packets.

Cons

  1. These packages are dynamic and may not be available throughout the year.
  2. Killer deadlines confine you to use your calling minutes within a specific time. Packages expire after deadlines.
  3. Suppose you are not careful and discard notifications. In that case, you might overuse and surpass package limits, leading to regular call rates, and costing you more.
  4. Not all vendors provide these international calling packages, and prices may vary even if they do.

As promised, a bonus tip for making cheap international calls from the US is using free app-to-app phone calls. You can use numerous free applications in google play or App Store to make a cheap in-app purchase and enjoy enormous benefits.

Applications like Facebook Messenger , WhatsApp , Viber , Google Voice ( to Canada ), etc., use internet connectivity, allowing you to make phone calls for free internationally, but only within the app environment. Both parties should have internet connectivity and utilize the same audio and video calling app.

Conclusion:

We assure you that you can save a fortune in the long run if you utilize any of the above ways to make cheap international calls from the US . It is always a good idea to test the available alternatives and determine what suits your pursuit.

The ways mentioned above are the results of our research and practical usage. They have helped us save a considerable amount in recent years.

Even if it is not necessary, what works for us should work for you too. You should try these ways and see for yourself.

Free app-to-app communication can also be a good alternative but has limitations and is unsuitable for every situation.

1. Can I make free international calls with a Wi-Fi connection?

Yes, you can make free international calls with a Wi-Fi connection that are generally in-app-call, meaning both parties should use the same app. Phone calls through Facebook Messenger or WhatsApp are free international calls with a Wi-Fi connection. It is necessary to create app accounts to access communication features.

2. What is the best way to make international calls?

No one can claim a single way to be the best way to make calls internationally. Since different people have different communication requirements, and, more importantly, it all depends on perspectives and preferences.

However, virtual phone numbers can be a go-to element for future communication.

3. What is the cheapest app for international calls?

Many may apps allow you to make cheap international calls, and Viber is one of those. Viber charges a minimum ( amount ) to buy credits you can use to make calls outside the Viber environment, like call landlines and mobile phones. You can also consider virtual phone numbers for cheap international calls.

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Author:Anna Makama

Gadget lover making my way through life one day at a time.